Binarium FAQ

Finding clear, practical answers about account access, verification requirements, funding, and basic trading workflows reduces friction when you start using a trading platform. Common hurdles include forgotten passwords, incomplete verification, payment rejections, and uncertainty about demo versus live trading — each can block access or delay withdrawals if not handled correctly.

This FAQ groups concise, actionable responses to the most frequent user needs on Binarium: recovering account access, which documents are required for verification, how to request withdrawals, common deposit failures and fixes, and how to begin practicing trades with a demo account. Use these answers to complete routine tasks faster and avoid avoidable delays while staying mindful of verification rules and basic account security.
Binarium FAQ


Why Binarium quotes are different from those on FOREX and other sources?

Possible reasons include:
  • Quotes from different sources may vary slightly;
  • FOREX quotes are displayed as Bid (demand price) and Ask (offer price); Binarium displays the average quote, which is calculated as (Bid+Ask)÷2;
  • A minor difference in the time when quotes are received may cause them to differ in the 4th-5th decimal places.

When registering, you accept that Binarium quotes have priority. They may not coincide with quotations from other resources. Third-party resources can only be considered as auxiliary tools and cannot be used to verify quotes.


How can I monitor my active trades?

Trade progress is displayed in the asset chart and the History section (in the left menu). The platform allows you to work with 4 charts at once.


Expiry rate

The expiry rate is the value of the financial asset at the moment of trade expiration. It may be lower, higher or equal to the opening price. The compliance between the expiry rate and the traders prediction defines the profit.


Expiry time

Expiry time determines the moment when the trade is over and you find out if you made a profit.

Binarium offers two types of trades: short-term trades with an expiration time of no more than 5 minutes and trades that last from 5 minutes to 3 months.

Quote

Quote relates to the price of an asset at a particular moment. For you as a trader quotes at the trade start (opening price) and end (expiry rate) are particularly important.

Binarium quotes are provided by Leverate, a company with a sound reputation of the market leader.
 

Trade history

Review your trades in the History section. Access it either from the left menu of the terminal or the dropdown menu in the upper right corner by clicking on the user profile and selecting the Trading history section.


Rate of profit

Up to 90% on Binarium. Represents the percentage of investment that the trader gets after a trade expires in-the-money.


What days of the week trading is available on Binarium?

All Binarium assets are available from Monday to Friday. Trade cryptocurrency, OTC assets, LATAM and GSMI indices during the weekend on Saturdays and Sundays.


Trading hours for various assets

Find trading hours for every Binarium asset in the Asset catalogue section.


Trade results dispute

Full trade details are stored in the Binraium system. Asset type, opening and closing price, trade opening and expiry time (accurate to one second) are recorded for every opened trade.

In the event of any doubts about the accuracy of quotes, contact Binarium Customer support team with a request to investigate the case and compare quotes with their supplier. The request processing takes at least three business days.
 

Conclusion: Get the Answers You Need for a Seamless Trading Experience

Understanding how Binarium works is essential for a smooth trading journey. This FAQ section addresses common concerns, helping users navigate the platform with confidence. For additional support, traders can always reach out to Binarium’s customer service or visit the official website for updated information.

FAQs
Use the platform’s Forgot Password flow: enter the email tied to your account, follow the reset link sent to your inbox (check spam), and create a new password. If you don’t receive mail or the link expires, contact support with your account email; enable two-factor authentication after recovery for better security.
Typical verification requires a government-issued ID (passport, national ID, or driver’s license), a recent proof of address (utility bill or bank statement dated within the last few months), and proof of payment when requested (a masked card photo or bank statement). Verification review times vary with workload; clear, legible scans speed approval, and incomplete documents cause requests for resubmission.
Log in, open the Withdrawals section of your dashboard, choose an eligible payout method (often the same channel used for deposits), enter the amount within withdrawal limits, and submit. Withdrawals undergo compliance and security checks; processing time depends on the payment method and verification status. Keep your account verified and have payment details matching your registered name to avoid delays.
Common causes include insufficient funds, card or bank restrictions, blocked international transactions, 3D Secure authentication failures, currency mismatches, or an unverified account. Start by checking your bank or payment provider for error messages, ensure 3D Secure prompts are completed, confirm the deposit method is supported in your country, and try an alternative method if needed. If the issue persists, gather the payment reference and contact Binarium support and your payment provider rather than retrying repeatedly.
After creating and confirming your account, select the demo or practice mode in the platform to access virtual funds and the live chart environment. Use the demo to place orders, test indicators, and practice risk controls; remember execution and slippage can differ on live accounts. When ready to switch, ensure verification is complete, fund your live account according to deposit rules, and apply conservative risk management when trading with real money.